Need a hand with VoyaTravel? We're here to help with your trips, imported bookings, documents, messages, calls, account, and anything else. The fastest way to reach us is by email.
Contact us
Email our support team
Send us a message and we'll get back to you as soon as we can, typically within 1–2 business days.
Email support@voyatravel.aiOr write to us directly at support@voyatravel.ai.
To help us resolve your issue quickly, please include the email address on your account, the device and app version you're using, and a short description of what happened (screenshots are welcome).
Common topics
- Account & sign-in — trouble logging in, verification codes, or two-factor authentication.
- Trips & itinerary — imported bookings that look wrong, missing flights or hotels, or calendar and timezone questions.
- Documents — the document vault, biometric unlock, or backup passcodes.
- Messages & calls — group chat, voice and video calls, or shared locations.
- Billing & account changes — updating your details or deleting your account.
Account & privacy
You can manage your profile, security settings, and connected emails anytime in Account. To learn how we handle your data, see our Privacy Policy, Security, and Terms.
Report a security issue
Found a vulnerability or security concern? Please email security@voyatravel.ai so our team can look into it privately.